AM
Afane M
1 reviews | Active since Jun 2024
27 Jun 2024, 14:25
😭😭🙏
Old mutual is busy ****ming us, April 2024 I found out they made duplicate funeral cover policy on my name I immediately cancelled it, I was then told I will get 3 months deduction with refunds, I visited kathu village mall branch no 1 is able to assist I called headquarters I'm told they can't find my name on system I been paying this company for over 13 years never claimed from them but they busy insulting my intelligence. SOME1 HELP
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Old Mutual's replyOfficial
27 Jun 2024, 14:28Good day Afane
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Best regards,
Old Mutual's reply27 Jun 2024, 14:28
Official
Good day Afane
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Best regards,