OM
Ofentse M
1 reviews | Active since May 2021
25 Mar 2025, 18:18
2pot Savings withdrawal delayed payout
I app**** for my 2pot savings withdrawal on the 6th of March and received a correspondence on the 20th that request is complete and expected funds should reflect on my bank account within 48 hrs. It’s been more than the stipulated time. I am not happy, as I had needed those funds for an emergency
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Old Mutual's replyOfficial
25 Mar 2025, 18:28Good day Ofentse,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply25 Mar 2025, 18:28
Official
Good day Ofentse,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management