BT
Botjeetja T
1 reviews | Active since Mar 2021
18 Nov 2024, 14:09
2pot
I receive a very poor service from old mutual. Regardless how many complaints you put in you answer is we will give you feed back soonest. Is more than 30 days waiting pay out 11 October request was put in today is 18 Nov all i get is apologies been sent from pillar to pillar .
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Replies (3)
Old Mutual's replyOfficial
18 Nov 2024, 15:12Good day Botjeetja,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply18 Nov 2024, 15:12
Official
Good day Botjeetja,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
BT
Botjeetja T's updateReviewer Update
18 Nov 2024, 15:29I have been getting such mails and apologies. Your service is beyond bad.
BT
Botjeetja T's update18 Nov 2024, 15:29
Reviewer Update
I have been getting such mails and apologies. Your service is beyond bad.
Old Mutual's replyOfficial
18 Nov 2024, 15:58We can assure you that a complaints assessor will make contact within 3 business days. Our sincere apologies again.
Old Mutual's reply18 Nov 2024, 15:58
Official
We can assure you that a complaints assessor will make contact within 3 business days. Our sincere apologies again.