NS
Nosiphiwo S
1 reviews | Active since Jan 2025
27 Sept 2025, 13:25
*****
I am very disappointed by such a big company like oldmutual to keep on opening policies under my name without my consent.Old mutual started in June 2024 to open policies and my cases had been reported to forensic but still failing to stop what is happening.This is an ongoing thing,and now in September it's the 7th policy opened without me giving out my details. What makes me sad is that they do not respond to my emails and they do not even call me and I have to use my airtime,data ,fuel because I am even going to their branches.
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Old Mutual's replyOfficial
27 Sept 2025, 13:53Good day Nosiphiwo
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply27 Sept 2025, 13:53
Official
Good day Nosiphiwo
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management