NZ
Nobantu Z
1 reviews | Active since Sept 2026
08 Sept 2026, 04:29
2023 I had a savings plan with Old Mutual in April 2026 went to the branch all to find out R13235
2023 I had a savings plan with Old Mutual in April 2026 went to the branch all to find out R13235.56 was taken out in 2025 and there were transactions made which were not made by me and they don’t want to reimburse my money.
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Replies (2)
Old Mutual's replyOfficial
08 Sept 2026, 08:21Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply08 Sept 2026, 08:21
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's replyOfficial
08 Sept 2026, 08:23Hi there, we would like to look into this for you. Please send us the policy number in question so we are able to investigate this further and provide feedback.
Thank you.
Thank you.
Old Mutual's reply08 Sept 2026, 08:23
Official
Hi there, we would like to look into this for you. Please send us the policy number in question so we are able to investigate this further and provide feedback.
Thank you.
Thank you.