LM
LESEGO M

1 reviews | Active since Aug 2016

10 Aug 2016, 12:30

2 in 1 savings

<p>I DISINVESTED MY 2 IN 1 SAVINGS POLICY ON THE 28TH OF JULY 2016 AND GOT AN SMS THE FOLLOWING DAY THAT THEY HAVE PROCESSED EVERYTHING, AND THAT THE MONEY WILL BE IN MY ACCOUNT IN 3 DAYS,WAITED FOR ANOTHER WEEK CALLING AND TRYING TO FIND OUT WHAT THE DELAY WAS AS THEY SAID THE TURNAROUND TIME WAS 5 DAYS AND EVERYTIME I SPOKE TO A DIFFERENT CONSULTANT THEY GAVE ME A DIFFERENT ANSWER , ALMOST TWO WEEKS LATER THEY DEPOSIT 104 RANDS IN MY ACCOUNT AND WHEN I CALLED TO FIND OUT WHY BECAUSE I HAVE BEEN CONTRIBUTING 300 RANDS FOR THE PAST YEAR AND I ONLY WITHDREW THE 11OO ON MY SHORT TERM POCKET WHAT HAPPENED TO MY LONG TERM POCKET , DOES IT MEAN I GAVE OLD MUTUAL MY HARD EARNED 2500, REALLY I AM SO ANGRY BECAUSE EVEN TODAY WHEN I CALLED NOONE CAN GIVE AN ANSWER AS TO WHAT HAPPENED TO THE OTHER MONEY, THIS IS SO UNPROFFESSIONAL</p>

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Replies (1)
Old Mutual
Old Mutual's reply10 Aug 2016, 12:41
Official

Good day Lesego

Thank you for the review. Sorry for the inconvenience caused.

We have initiated the investigation and will contact you within the next hour.

Regards

Brent Sellidon