1 reviews | Active since Jun 2016

13 Jun 2016, 13:25

2 in 1 payout taking too long to process

<p>Hi, I submitted my withdrawal form last week. This form has not yet been processed. Kindly attend to my query as soon as possible as I desperately need the payout. My ID Number is ********** ********** .</p> <p> </p> <p>Ref Numbers : GSENQ ********** and GSENQ ********** .</p> <p> </p> <p>Please contact me.</p>

0
Replies (2)
Old Mutual
Old Mutual's reply13 Jun 2016, 13:33
Official

I am sorry to hear of the service you have experienced. Thank you for bringing this to our attention . I will investigate the matter and contact you directly.

Kind regards

Brent Sellidon

Old Mutual
Old Mutual's reply20 Jun 2016, 19:56
Official

Good day lancelot-1

I can confirm that the withdrawal was finalised on 14 June 2016 and that the funds should reflect in your account.

I am sorry for the delays and frustration caused.

Kind regards,

Brent Sellidon