pM
portia M
1 reviews | Active since Jul 2020
27 Sept 2023, 13:47
150 years of disgusting service
I took a life cover with old mutual and regret the decision of counseling with my previous insurance company, is been 4 months now old mutual taking money from my acc by failing to provide me with a noting letter I have visited several old mutual branches did millions of calls to old mutual instead no answer their advisor provided me with REF number,. I am frustrated as Cliff deker attorney need that letter to register my bond.Now the situation has gone from bad to worse the financial advisor is not taking my calls. I would like to cancel and be refunded my money and look for a new insurance company
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Old Mutual's replyOfficial
27 Sept 2023, 14:47Good dayPortia, We have recently sent you an email in response to this complaint today. Your response is important to us, and we are here to help in any way we can. We kindly request your assistance in providing us with the additional information we need to resolve the matter. Thank you for your time and consideration.
Old Mutual's reply27 Sept 2023, 14:47
Official
Good dayPortia, We have recently sent you an email in response to this complaint today. Your response is important to us, and we are here to help in any way we can. We kindly request your assistance in providing us with the additional information we need to resolve the matter. Thank you for your time and consideration.