AB
Annelien B
1 reviews | Active since Dec 2018
31 Dec 2018, 14:37
1/3 payment not paid.
They don't commit to there own prosess. Claims Department - a bad star. Medical 1/3 payout not paid due to bad service at the claims admin department. Clearly very bad communication. Service was good with my adviser at Canaval Mall.
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Old Mutual's replyOfficial
02 Jan 2019, 09:16Dear Annelien
We received your review of 31 December 2018.
We are sorry to hear about your service experience. We are investigating this matter and will contact you to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management
Old Mutual's reply02 Jan 2019, 09:16
Official
Dear Annelien
We received your review of 31 December 2018.
We are sorry to hear about your service experience. We are investigating this matter and will contact you to resolve.
Kind regards
Coleen Aanhuizen
Complaints Management