10 weeks still no transfer of funds

I resigned 31 March 2015. I requested my Pension funds to be paid to my new Pension fund, supp**** the information in my termination documents. Since then I have been doing all the following up. When I called my previous employer they referred me to Old mutual because they have done the request from there side. Initially I was told the process takes about 6-8 weeks. I have made numerous calls since then to *** and ***. I was told a broker will contact my new employers broker, then told it will take 10-15 workings days. Last time I called I was told to call back in June 2015 if I had not received any feedback I called *** earlier today was was waiting so long for a agent to attend to my call, finally someone picks up takes my ID number puts me on hold and three songs later still on hold so I end the call and tried the *** number but no luck. I checked the internet for a email address I could forward this query to. I appreciate it if someone from Old Mutual to URGENTLY please assist me.