AH
Aphiwe H
1 reviews | Active since Jan 2024
20 Aug 2026, 18:08
*****
I am a victim of ***** with the Old Mutual Group. Money has been deducted directly from my payslip without my consent! Upon following up on the contract, the details were incorrect which proves that I was not part of the deal.
Helpful (0)
Replies (4)0
Replies (4)
Old Mutual's replyOfficial
20 Aug 2026, 18:48Good day Aphiwe,
Thank you for your follow-up. We can confirm that an email was sent to you on 12/11/2025, and the team is currently awaiting your response to proceed with the investigation.
We appreciate your cooperation and remain committed to resolving this matter.
Kind regards
Old Mutual Complaints Management
Thank you for your follow-up. We can confirm that an email was sent to you on 12/11/2025, and the team is currently awaiting your response to proceed with the investigation.
We appreciate your cooperation and remain committed to resolving this matter.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply20 Aug 2026, 18:48
Official
Good day Aphiwe,
Thank you for your follow-up. We can confirm that an email was sent to you on 12/11/2025, and the team is currently awaiting your response to proceed with the investigation.
We appreciate your cooperation and remain committed to resolving this matter.
Kind regards
Old Mutual Complaints Management
Thank you for your follow-up. We can confirm that an email was sent to you on 12/11/2025, and the team is currently awaiting your response to proceed with the investigation.
We appreciate your cooperation and remain committed to resolving this matter.
Kind regards
Old Mutual Complaints Management
AH
Aphiwe H's updateReviewer Update
21 Aug 2026, 01:22Excuse me that was other policies I had also been involved in without my consent. It seems like I am victim of ***** in many many instances from your group. I am talking about the current policy of which I have given you the reference!!!! Sort the matter out and don't inform me about the past I am talking about the present I had already filed all the documents for last year's complaint forward me the forms so that my refund can be processed as soon as possible.
AH
Aphiwe H's update21 Aug 2026, 01:22
Reviewer Update
Excuse me that was other policies I had also been involved in without my consent. It seems like I am victim of ***** in many many instances from your group. I am talking about the current policy of which I have given you the reference!!!! Sort the matter out and don't inform me about the past I am talking about the present I had already filed all the documents for last year's complaint forward me the forms so that my refund can be processed as soon as possible.
AH
Aphiwe H's updateReviewer Update
21 Aug 2026, 01:26This is the current active policy. Under my name without my consent I am losing my money for policies I have not signed up for. Very unprofessional business!
This is the reference check it up and do the necessities ***
This is the reference check it up and do the necessities ***
AH
Aphiwe H's update21 Aug 2026, 01:26
Reviewer Update
This is the current active policy. Under my name without my consent I am losing my money for policies I have not signed up for. Very unprofessional business!
This is the reference check it up and do the necessities ***
This is the reference check it up and do the necessities ***
Old Mutual's replyOfficial
21 Aug 2026, 07:52Good day Aphiwe,
Thank you for your feedback. We plead with you to please fill in the form attached on the email sent on 12/11/25 and send it back to our team containing the new policy and we will assist you further.
Regards
Old Mutual Complaints Management
Thank you for your feedback. We plead with you to please fill in the form attached on the email sent on 12/11/25 and send it back to our team containing the new policy and we will assist you further.
Regards
Old Mutual Complaints Management
Old Mutual's reply21 Aug 2026, 07:52
Official
Good day Aphiwe,
Thank you for your feedback. We plead with you to please fill in the form attached on the email sent on 12/11/25 and send it back to our team containing the new policy and we will assist you further.
Regards
Old Mutual Complaints Management
Thank you for your feedback. We plead with you to please fill in the form attached on the email sent on 12/11/25 and send it back to our team containing the new policy and we will assist you further.
Regards
Old Mutual Complaints Management