1 reviews | Active since May 2018
Very disappointed
I app**** for an account with Old Khaki over 2 months ago, and I have received no feedback from them. No confirmation email to ask for details or any such information pertaining to the application. I am currently still waiting. Not a nice picture for a prospective customer
Good day ChantePrinsloo1998,
Our sincere apologies for the disappointing experience that you have had with our credit provider.
As the Cape Union Mart Team, we take pride in our brand and we always ensure that our customers are fully satisfied with the service which we provide. Therefore, it saddens us to hear that you have had a rather disappointing experience.
Kindly be advised that your complaint has been escalated to the relevant manager who will be in touch with you as soon as possible..
Thank you for your patience.
Regards,
Old Khaki
Good day ChantePrinsloo1998,
Our sincere apologies for the disappointing experience that you have had with our credit provider.
As the Cape Union Mart Team, we take pride in our brand and we always ensure that our customers are fully satisfied with the service which we provide. Therefore, it saddens us to hear that you have had a rather disappointing experience.
Kindly be advised that your complaint has been escalated to the relevant manager who will be in touch with you as soon as possible..
Thank you for your patience.
Regards,
Old Khaki