BT
Boitumelo T
1 reviews | Active since Mar 2009
08 Sept 2015, 16:33
Sale items reserved for staff
Yesterday 07/09/2015 at around 18h00, I went into Old Khaki (Forest Hill) were two sales ladies were busy with sale items on the table.. I picked one lumber/jacket from the table which I wanted to buy, and was told I could not buy it as it was reserved for staff.. I left it, took another one and the same thing happened.. Would it not be better to put aside items reserved for staff to purchase where the ordinary customer can not see them??
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Old Khaki's replyOfficial
08 Sept 2015, 16:43Hello bthothel,
We are so terribly sorry for your experience in our stores. We can assure you that this mishap is not at all what we strive for as company. Customer service is so important to us and we would like to investigate this matter. We will be in touch shortly with valid feedback.
Regards
The Old Khaki Team
We are so terribly sorry for your experience in our stores. We can assure you that this mishap is not at all what we strive for as company. Customer service is so important to us and we would like to investigate this matter. We will be in touch shortly with valid feedback.
Regards
The Old Khaki Team
Old Khaki's reply08 Sept 2015, 16:43
Official
Hello bthothel,
We are so terribly sorry for your experience in our stores. We can assure you that this mishap is not at all what we strive for as company. Customer service is so important to us and we would like to investigate this matter. We will be in touch shortly with valid feedback.
Regards
The Old Khaki Team
We are so terribly sorry for your experience in our stores. We can assure you that this mishap is not at all what we strive for as company. Customer service is so important to us and we would like to investigate this matter. We will be in touch shortly with valid feedback.
Regards
The Old Khaki Team