BM
Bontle M
1 reviews | Active since Dec 2020
05 Apr 2023, 18:30
Poor online customer service
I’m giving old khaki’s online service zero stars ⭐️ what a horrific experience, since I ordered from Friday till Wednesday I haven’t received my order when I tried calling the customer service and even sent an email 📧 no response.
It’s really irritating, do not buy online
Helpful (0)
Replies (1)0
Replies (1)
Old Khaki's replyOfficial
12 Apr 2023, 11:28Hello Bontle
We are sorry you had such an unpleasant encounter with delivery. We try to make our customers’ shopping experience easy and enjoyable, and we hold our stores to a very high standard. In this case, we clearly fell short.
We have had a look into it and delivery status is on received.
We will do everything we can to make sure this doesn’t happen again.
Once again, we apologize for our failure to serve you well.
Thanks so much for letting us know.
Your feedback is valuable to us.
Kind Regards
Old Khaki Team
Old Khaki Team
Old Khaki's reply12 Apr 2023, 11:28
Official
Hello Bontle
We are sorry you had such an unpleasant encounter with delivery. We try to make our customers’ shopping experience easy and enjoyable, and we hold our stores to a very high standard. In this case, we clearly fell short.
We have had a look into it and delivery status is on received.
We will do everything we can to make sure this doesn’t happen again.
Once again, we apologize for our failure to serve you well.
Thanks so much for letting us know.
Your feedback is valuable to us.
Kind Regards
Old Khaki Team
Old Khaki Team