BM
Brenda M

1 reviews | Active since May 2015

09 May 2015, 16:00

ORDER NO. ***

I ordered a pair of sandals online and the entire process including delivery was seamless. They use a size chart that I'm unfami**** with so I sent an email stating the preferred size I would like which is a size 7. That email seems to be unattended though because I sent an email twice and no one got back to me. I called them and spoke to Shawn who said he'll check if they have a size 7 in stock and call back but he didn't. Called again and spoke to Megan and same thing happened again,No response! I went on their Facebook page and they responded asking for the order number which I gave and to this day, no feedback, nothing. Do you call this service? Not impressed at all!!!

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Replies (1)
Old Khaki
Old Khaki's reply11 May 2015, 08:12
Official
Hello Breetumy,

We are so sorry to hear about your more than one bad experience with us. We assure you that this will be resolved immediately and we will be in contact as soon as possible.

Regards
The Old Khaki Team