BV
Benito V
1 reviews | Active since Jun 2009
30 Nov 2015, 12:02
Online store pointless and pathetic at handling
I ordered 3 shirts from the online store last week. Order number is: ***<br> Today only one of the 3 shirts arrived... ok?? So I contacted you via online chat. Apparently you don't have stock of the other 2 shirts and they will ship later on. WHAT IS THE POINT OF THIS? Why not wait until you have all the stock and then ship everything. Why does your online store not show that you are out of stock? Now I must waste another day waiting for RAM to make another delivery. PATHETIC SERVICE YET AGAIN FROM SOUTH AFRICAN ONLINE STORES. Very poor form, Old ***i
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Old Khaki's replyOfficial
30 Nov 2015, 13:17Hello Seth za,
We sincerely apologize for the lack of communication on our behalf and for your disappointment. If stock is not readily available it is then sourced from stores. In this case the shirts where coming from more than one location. We do apologize for this and will be in touch shortly.
Regards
The Old Khaki Team
We sincerely apologize for the lack of communication on our behalf and for your disappointment. If stock is not readily available it is then sourced from stores. In this case the shirts where coming from more than one location. We do apologize for this and will be in touch shortly.
Regards
The Old Khaki Team
Old Khaki's reply30 Nov 2015, 13:17
Official
Hello Seth za,
We sincerely apologize for the lack of communication on our behalf and for your disappointment. If stock is not readily available it is then sourced from stores. In this case the shirts where coming from more than one location. We do apologize for this and will be in touch shortly.
Regards
The Old Khaki Team
We sincerely apologize for the lack of communication on our behalf and for your disappointment. If stock is not readily available it is then sourced from stores. In this case the shirts where coming from more than one location. We do apologize for this and will be in touch shortly.
Regards
The Old Khaki Team