NC
Nicole C
1 reviews | Active since Aug 2022
08 Feb 2023, 09:39
ONLINE ORDER *****
I ordered online from Old Khaki, got an email confirmation of order with an order number, even the amount of point I received on the order and everything. When I called to follow up on my order - they claim that the order number does not exist. The money is out of my account and I received an order confirmation, but somehow this is now my problem as I have to send them proof of payment ect. I WILL NEVER SUPPORT THEIR BUSINESS AGAIN!!!
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Old Khaki's replyOfficial
09 Feb 2023, 14:44Dear Nicole Crause ,
Kindly accept our sincere apology for the experience. We are currently experiencing a systematic gateway payment issue. Your query has been escalated to the finance department for assistance. We will be in touch telephonically.
Best Wishes,
Old Khaki
Kindly accept our sincere apology for the experience. We are currently experiencing a systematic gateway payment issue. Your query has been escalated to the finance department for assistance. We will be in touch telephonically.
Best Wishes,
Old Khaki
Old Khaki's reply09 Feb 2023, 14:44
Official
Dear Nicole Crause ,
Kindly accept our sincere apology for the experience. We are currently experiencing a systematic gateway payment issue. Your query has been escalated to the finance department for assistance. We will be in touch telephonically.
Best Wishes,
Old Khaki
Kindly accept our sincere apology for the experience. We are currently experiencing a systematic gateway payment issue. Your query has been escalated to the finance department for assistance. We will be in touch telephonically.
Best Wishes,
Old Khaki