Old Khaki....Disgusting on all leavels

I placed an order on-line, paid eft and received my confirmation on 01/06/2020.

My order was cancelled by Old Khaki on the 10/06/2020 and a refund processed, all of this was done with no communication from Old Khaki...is this how they treat their customers that shop with them.

I then sent their customer service communication the very same day about this, i received feedback stating that i will get a response from them in 72 hours.

Today is the 15 June 2020 and i still have not received a response.

It shows how little they respect their customers, without us they wont have jobs.