AB
Ammie B
1 reviews | Active since Jun 2022
08 Jun 2022, 16:15
Old Khaki POOR Quality
Bought tekkies from them in December. Wore it once and it tore loose. Had to paste it with shoe glue each time I wore it. Maybe wore it 10 times. It complete fell apart today. Contacted them several times but no help from them what so ever. Bad, bad bad quality and costumer service!!!!
Helpful (0)
Replies (1)0
Replies (1)
Old Khaki's replyOfficial
13 Jun 2022, 08:35 Hello Ammie
Thanks you for providing us with feedback on the issues you have with our product and the absolute unpleasant experience.
We pride ourselves in quality service and products.
Please accept our apologies.
We are very concerned about the issue,
Kindly visit your nearest Old Khaki branch along with your proof of purchase, where the store leader on duty will complete an assessment of the item and advise of the best resolution.
As much as we would love to assist you and decide, we are not able to physically assess an item and advise what could possibly be the best way to resolve your query.
Please provide us with the name of your nearest Old Khaki Store to inform them about our matter beforehand.
Kind Regards
Old Khaki Team
Thanks you for providing us with feedback on the issues you have with our product and the absolute unpleasant experience.
We pride ourselves in quality service and products.
Please accept our apologies.
We are very concerned about the issue,
Kindly visit your nearest Old Khaki branch along with your proof of purchase, where the store leader on duty will complete an assessment of the item and advise of the best resolution.
As much as we would love to assist you and decide, we are not able to physically assess an item and advise what could possibly be the best way to resolve your query.
Please provide us with the name of your nearest Old Khaki Store to inform them about our matter beforehand.
Kind Regards
Old Khaki Team
Old Khaki's reply13 Jun 2022, 08:35
Official
Hello Ammie
Thanks you for providing us with feedback on the issues you have with our product and the absolute unpleasant experience.
We pride ourselves in quality service and products.
Please accept our apologies.
We are very concerned about the issue,
Kindly visit your nearest Old Khaki branch along with your proof of purchase, where the store leader on duty will complete an assessment of the item and advise of the best resolution.
As much as we would love to assist you and decide, we are not able to physically assess an item and advise what could possibly be the best way to resolve your query.
Please provide us with the name of your nearest Old Khaki Store to inform them about our matter beforehand.
Kind Regards
Old Khaki Team
Thanks you for providing us with feedback on the issues you have with our product and the absolute unpleasant experience.
We pride ourselves in quality service and products.
Please accept our apologies.
We are very concerned about the issue,
Kindly visit your nearest Old Khaki branch along with your proof of purchase, where the store leader on duty will complete an assessment of the item and advise of the best resolution.
As much as we would love to assist you and decide, we are not able to physically assess an item and advise what could possibly be the best way to resolve your query.
Please provide us with the name of your nearest Old Khaki Store to inform them about our matter beforehand.
Kind Regards
Old Khaki Team