Old Khaki - Great Clothing but disgusting customer service and employees

Firstly I would like to say that the rating I gave Old Khaki of one star is an over statement, they don't even deserve a single star rating.

With that said every time I order items online it never gets processed correctly, this has been yet another horrible experience with Old Khaki.

I placed an order for the 4 following items on Friday the 27/11/2020: 1 x Kallen T-Shirt 1 x Phillip T-Shirt 1 x Leroy T-Shirt and 1 x Mayson 44 Denim Jeans

Payment was made and the order processed, I received delivery of my order on Wednesday the 02/12/2020 at 20:30 (why would you deliver to me at this part of the night???).

I opened the package and queried with the courier why haven't I received my jeans?

He claimed that it is possibly still on the way so I waited.

I followed up with Old Khaki Online from the 09 - 11/12/2020 since I still haven't received my entire order, I spoke to Lungile, Ruth and Chenay all of whom had no clue what they were doing (wasted salaries, please reduce SA's unemployment rate by employing better suited people and get rid of these 3 idiots).

I tried speaking to the Manager Jeneen (another wasted salary) who was conveniently not in the office.

Eventually I received assistance from Wardah but not after having arguments regarding refunds and pricing.

I would like to leave Old Khaki Management with the following thought...

YOU HAVE ONE OF THE BEST AND ICONIC CLOTHING BRANDS IN SOUTH AFRICA HOWEVER YOU EMPLOYEES ARE ENTHUSIASTICALLY HELPING KILL YOUR BRAND!!!