LB
Lukas B

1 reviews | Active since Mar 2009

13 Jan 2021, 09:39

Old Khaki - 'Do Not Care' service

I placed an online order and they don't want to try to deliver my order sooner than the 5-7 working days. I asked them if they cant make an arrangement in this case, but they don't want to. Very disappointed in this service. I have always been a keen supported of them. You must be careful these days, rather try to obtain the customers you have than loosing them.

0
Replies (3)
Old Khaki
Old Khaki's reply13 Jan 2021, 09:54
Official
Hi Lukas

Thanks for getting in touch & for taking the time to raise this. 

Our standard shipping is 5-7 working days, we have the option of expedited shipping which is 2-3 working days at an additional cost of R95 upon checkout.

So sorry that we cannot do more on our end to assist with this matter.

Take care & stay safe.

Regards
Old Khaki 
LB
Lukas B's update13 Jan 2021, 09:56
Reviewer Update
Hi,

This was not explained to me. I placed the order Monday, the 11th and i need the order delivered today. I am more than happy to pay the additional cost to get it today.
Old Khaki
Old Khaki's reply13 Jan 2021, 10:37
Official
We'll reach out to you soon.