Old Khaki defects in Jeans
Purchased Jeans Two identical pairs
The one pair has a sort of defect in the pockers.
email customer services, no response or assistance called, no answer
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Replies (1)
Old Khaki's replyOfficial
12 Apr 2023, 11:17Hello Diane
Thank you for contacting us!
We pride ourselves with quality service and products.
Please accept our sincere apologies for your experience, we hold our stores to very high standards in this case we clearly fell short.
Kindly visit your nearest Old Khaki branch along with your proof of purchase, where the store leader on duty will complete an assessment of the item and advise of the best resolution.
As much as we would love to assist you and decide, we are not able to physically assess an item and advise what could possibly be the best way to resolve your query.
Please provide us with the name of your nearest store to arrange your visit
We hope the above is well received.
Best wishes,
Old Khaki Team
Thank you for contacting us!
We pride ourselves with quality service and products.
Please accept our sincere apologies for your experience, we hold our stores to very high standards in this case we clearly fell short.
Kindly visit your nearest Old Khaki branch along with your proof of purchase, where the store leader on duty will complete an assessment of the item and advise of the best resolution.
As much as we would love to assist you and decide, we are not able to physically assess an item and advise what could possibly be the best way to resolve your query.
Please provide us with the name of your nearest store to arrange your visit
We hope the above is well received.
Best wishes,
Old Khaki Team
Old Khaki's reply12 Apr 2023, 11:17
Official
Hello Diane
Thank you for contacting us!
We pride ourselves with quality service and products.
Please accept our sincere apologies for your experience, we hold our stores to very high standards in this case we clearly fell short.
Kindly visit your nearest Old Khaki branch along with your proof of purchase, where the store leader on duty will complete an assessment of the item and advise of the best resolution.
As much as we would love to assist you and decide, we are not able to physically assess an item and advise what could possibly be the best way to resolve your query.
Please provide us with the name of your nearest store to arrange your visit
We hope the above is well received.
Best wishes,
Old Khaki Team
Thank you for contacting us!
We pride ourselves with quality service and products.
Please accept our sincere apologies for your experience, we hold our stores to very high standards in this case we clearly fell short.
Kindly visit your nearest Old Khaki branch along with your proof of purchase, where the store leader on duty will complete an assessment of the item and advise of the best resolution.
As much as we would love to assist you and decide, we are not able to physically assess an item and advise what could possibly be the best way to resolve your query.
Please provide us with the name of your nearest store to arrange your visit
We hope the above is well received.
Best wishes,
Old Khaki Team