1 reviews | Active since Apr 2013
Old Khaki condones false advertising
Old Khaki advertised shoes online as being real leather, but it turned out it was false advertising after I bought and received the shoes as they were plastic. I have tried every avenue to communicate to them, but have heard nothing.
Good day Tinusp
Our sincere apologies for the disappointing experience that you have had with our online store.
As the Old Khaki Team, we take pride in our brand and we always ensure that our customers are fully satisfied with the service which we provide. Therefore, it saddens us to hear that you have had a rather disappointing experience.
Kindly be advised that your complaint has been escalated to the relevant manager who will be in touch with you as soon as possible..
Thank you for your patience.
Regards,
Old Khaki
Good day Tinusp
Our sincere apologies for the disappointing experience that you have had with our online store.
As the Old Khaki Team, we take pride in our brand and we always ensure that our customers are fully satisfied with the service which we provide. Therefore, it saddens us to hear that you have had a rather disappointing experience.
Kindly be advised that your complaint has been escalated to the relevant manager who will be in touch with you as soon as possible..
Thank you for your patience.
Regards,
Old Khaki