jM
jerry M

1 reviews | Active since Jun 2012

26 Aug 2015, 14:25

no delivery no communication

I am very very disapointed in the way old khaki does business, they clearly state that up to 6 working days for delivery and yet one has to call them everyday. the other irritating thing is all their numbers do not go through. one cannot get through to any of the telephone lines.<br> i am starting to wonder if this is **** or just an irresponsible company trading irresponsibly. I ordered on the 12 August and the very same day placed an order with Zando and Edgars red square. on the 20th I received my orders from both stores but this one nothing, nix.<br> I REGRET EVER BUYING FROM THIS ONLINE STORE.<br> <br>

0
Replies (1)
Old Khaki
Old Khaki's reply26 Aug 2015, 15:18
Official
Hello jmaleshane,

We can completely understand your frustration and we are truly sorry for the disappointment. We have experienced large volumes of orders and as a result we are delayed with getting back to all our customers timeously. We can assure you that we are doing everything possible to get back to our customers with feedback regarding their orders. We will be in touch shortly.

Regards
The Cape Union Mart Team