Most pathetic service received from Online Store

I placed two orders on the 6th August already and still have not received any feedback from anyone on the status of the order.<br> *** <br> ***<br> Cannot get hold of anyone to assist with an update of order status, kept on leaving messages on voicemail but still no response.<br> Must say I am very disappointed with their service and how we as customer are treated when phoning to this number, honestly shocking ***