1 reviews | Active since Feb 2013
Just anther Old Khaki Online complaint
Ordered 24 June, via Credit card delivery should take 3-5 days but this has changed to 7-10 days which is understandable they have a sale. <br> Emailed after 7 days to hear whats happening with my order, no responce. Called....no answer called the Cape union and poetry store as I ordered from them aswell and finally someone at the poetry online store helped me and said my ordered will be disptached today (Wednesday 29 Jul) so I waited. On saturday 1 Aug I got a response to an email that was send 28 Jul stating that my \order will be delivered late next week."By Wednesday I had not yet recieved a tracking number thus my parcel will not be delivered. So I started calling them spoke to Leeroy at customer services. He promised me he will make sure my order is dispatched on wednesday 5 Aug"
We're sorry that we've let you down. We will be in touch with you on Monday to sort this out.
Please accept our apology.
Kind regards,
We're sorry that we've let you down. We will be in touch with you on Monday to sort this out.
Please accept our apology.
Kind regards,
