MM
Mokgadi M
1 reviews | Active since Oct 2021
13 Oct 2021, 12:48
Horrible customer service
I visited one of your store on Saturday 09.10.2012 old khaki at brakpan mall @Carnival the service I got there was shocking there were two ladies in the store I didn't greet me or ask me for assistance instead they were busy with their phones behind the counter it was not my first visiting the store at first it was so nice doing shopping there with the old staff they would treat like you were the last customer the colored lady was very rude to me I am not going there ever again.
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Replies (1)
Old Khaki's replyOfficial
18 Oct 2021, 12:24 Hi Mokgadi
We are terribly sorry about the uncool experience, we value and appreciate your feedback.
We pride ourselves in quality service and products. We are sorry that your experience didn't match your expectations
Please feel free to reach out to our Head Office with further comments or concerns or suggestions you would like to share with us.
We are taking this up with the relevant departments to ensure that your next experience with us is much more pleasant.
We promise to do better in future
Take care & stay safe.
We are terribly sorry about the uncool experience, we value and appreciate your feedback.
We pride ourselves in quality service and products. We are sorry that your experience didn't match your expectations
Please feel free to reach out to our Head Office with further comments or concerns or suggestions you would like to share with us.
We are taking this up with the relevant departments to ensure that your next experience with us is much more pleasant.
We promise to do better in future
Take care & stay safe.
Old Khaki's reply18 Oct 2021, 12:24
Official
Hi Mokgadi
We are terribly sorry about the uncool experience, we value and appreciate your feedback.
We pride ourselves in quality service and products. We are sorry that your experience didn't match your expectations
Please feel free to reach out to our Head Office with further comments or concerns or suggestions you would like to share with us.
We are taking this up with the relevant departments to ensure that your next experience with us is much more pleasant.
We promise to do better in future
Take care & stay safe.
We are terribly sorry about the uncool experience, we value and appreciate your feedback.
We pride ourselves in quality service and products. We are sorry that your experience didn't match your expectations
Please feel free to reach out to our Head Office with further comments or concerns or suggestions you would like to share with us.
We are taking this up with the relevant departments to ensure that your next experience with us is much more pleasant.
We promise to do better in future
Take care & stay safe.