1 reviews | Active since Jun 2016
False advertising
I bought a pair of leather shoes (i double checked description online that they were leather) for my husband online last week from Old Khaki. When i received the shoes the fabric looked a bit weird so i checked the inside of the shoe online to see that they were not leather at all. How can they blatantly lie on their website and get away with it? How many people have bought these shoes under the impression that they are leather only to realise they had been *******.
Good day margueitepotieter,
Our sincere apologies for the disappointing experience that you have had with our Online store
As the Old Khaki Team, we take pride in our brand and we always ensure that our customers are fully satisfied with the service which we provide. Therefore, it saddens us to hear that you have had a rather disappointing experience.
Kindly be advised that your complaint has been escalated to the relevant manager who will be in touch with you as soon as possible..
Thank you for your patience.
Regards,
Old Khaki
Good day margueitepotieter,
Our sincere apologies for the disappointing experience that you have had with our Online store
As the Old Khaki Team, we take pride in our brand and we always ensure that our customers are fully satisfied with the service which we provide. Therefore, it saddens us to hear that you have had a rather disappointing experience.
Kindly be advised that your complaint has been escalated to the relevant manager who will be in touch with you as soon as possible..
Thank you for your patience.
Regards,
Old Khaki