ZJ
Zendra J

1 reviews | Active since Aug 2020

20 May 2022, 10:26

Delivery cost paid after order was cancelled on their side

I ordered boots online that showed this item was in stock. After paying the price and delivery cost I received an email stating the product is now out of stock. They refund me, but not the delivery cost...….how does this work????????

0
Replies (1)
Old Khaki
Old Khaki's reply20 May 2022, 13:00
Official
Dear Zendra,

We have asked our finance team to refund the shipping costs.

We apologise for any inconvenience caused.

Kind Regards,

Team Old Khaki