Feb '26 - Sep '26
Frequently Asked Questions About OK Furniture Wesselsbron
How is OK Furniture Wesselsbron rated on Hellopeter?
Hellopeter has tracked OK Furniture Wesselsbron across 1 reviews. OK Furniture Wesselsbron hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used OK Furniture Wesselsbron? Write a review to help others decide.
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Apr 2019
Poor Service
We have been waiting for a delivery for over a month and the manager did not even bother to take priority in this matter, I called the branch, spoke to the manager Veronica who was not willing to assist and showed no remorse or any concern regarding this matter, she did not bother to mention during the first call that they do not have a delivery vehicle available. Only when the second call was made that is when she mentioned that they do not have a vehicle to make the delivery and they have a lot of deliveries that they need to complete, once again having a terrible attitude and not concerned for the inconvenience that they are causing. The manager further point blank refused to reimburse for the delivery should we arrange our own transportation for the collection of the refrigerator. The level of service received from the branch manager is deeply concerning and entirely unacceptable. The conduct displayed reflects a significant lack of leadership, accountability, and fundamental customer service principles. The store appears to be operating without structure, urgency, or effective communication. Promises are made without follow-through, and there seems to be a complete absence of coordination or oversight within the branch. It is alarming that a manager would demonstrate such limited awareness of what is occurring in their own store. This standard of service severely damages customer trust and the reputation of the brand. If this is the level of service clients can expect from the Wesselsbron branch, serious intervention is required. Immediate corrective action and a thorough review of management practices are necessary to restore confidence and professionalism.
1 reviews | Active since Apr 2019
Poor Service
We have been waiting for a delivery for over a month and the manager did not even bother to take priority in this matter, I called the branch, spoke to the manager Veronica who was not willing to assist and showed no remorse or any concern regarding this matter, she did not bother to mention during the first call that they do not have a delivery vehicle available. Only when the second call was made that is when she mentioned that they do not have a vehicle to make the delivery and they have a lot of deliveries that they need to complete, once again having a terrible attitude and not concerned for the inconvenience that they are causing. The manager further point blank refused to reimburse for the delivery should we arrange our own transportation for the collection of the refrigerator. The level of service received from the branch manager is deeply concerning and entirely unacceptable. The conduct displayed reflects a significant lack of leadership, accountability, and fundamental customer service principles. The store appears to be operating without structure, urgency, or effective communication. Promises are made without follow-through, and there seems to be a complete absence of coordination or oversight within the branch. It is alarming that a manager would demonstrate such limited awareness of what is occurring in their own store. This standard of service severely damages customer trust and the reputation of the brand. If this is the level of service clients can expect from the Wesselsbron branch, serious intervention is required. Immediate corrective action and a thorough review of management practices are necessary to restore confidence and professionalism.