Oct '25 - Sep '26
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Hellopeter has tracked Ok Furniture khayelitsha across 5 reviews. Ok Furniture khayelitsha hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Ok Furniture khayelitsha? Write a review to help others decide.
Recent reviews (2)
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Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Sept 2026
⚠️ Extremely disappointing service from OK Furniture Makhaza – 2 faulty washing machines and no refund
I am extremely disappointed with the service I have received from OK Furniture Makhaza. I purchased an LG 18kg washing machine from the store approximately 3 weeks ago (Invoice No. 053449). Unfortunately, the machine started giving us problems shortly after the purchase. I went back to the store to report the issue, and the first washing machine was returned and replaced with another one. However, the second washing machine was also not working properly. We reported the issue to the store again and were told that a technician would come out to inspect the machine. We waited, but no technician came, leaving us without a properly functioning washing machine. After being disappointed with two washing machines, I decided that I no longer wanted the product and requested a refund. This is where the situation became even more concerning. I was told that the store does not have money available for refunds and that I must “join the line” with other customers who are also waiting for refunds. I find this completely unacceptable. I paid for a new appliance and within weeks have had problems with two machines. I should not have to wait indefinitely for my money because the store says it does not have funds available to process refunds. I am requesting urgent intervention from OK Furniture management and a FULL REFUND. I would also like an explanation as to why customers are being told that the store does not have money available for refunds and are simply expected to wait. Invoice No.: 053449 Branch: OK Furniture Makhaza Product: LG 18kg Washing Machine I hope management takes this complaint seriously and contacts me urgently to resolve this matter.
1 reviews | Active since Sept 2026
⚠️ Extremely disappointing service from OK Furniture Makhaza – 2 faulty washing machines and no refund
I am extremely disappointed with the service I have received from OK Furniture Makhaza. I purchased an LG 18kg washing machine from the store approximately 3 weeks ago (Invoice No. 053449). Unfortunately, the machine started giving us problems shortly after the purchase. I went back to the store to report the issue, and the first washing machine was returned and replaced with another one. However, the second washing machine was also not working properly. We reported the issue to the store again and were told that a technician would come out to inspect the machine. We waited, but no technician came, leaving us without a properly functioning washing machine. After being disappointed with two washing machines, I decided that I no longer wanted the product and requested a refund. This is where the situation became even more concerning. I was told that the store does not have money available for refunds and that I must “join the line” with other customers who are also waiting for refunds. I find this completely unacceptable. I paid for a new appliance and within weeks have had problems with two machines. I should not have to wait indefinitely for my money because the store says it does not have funds available to process refunds. I am requesting urgent intervention from OK Furniture management and a FULL REFUND. I would also like an explanation as to why customers are being told that the store does not have money available for refunds and are simply expected to wait. Invoice No.: 053449 Branch: OK Furniture Makhaza Product: LG 18kg Washing Machine I hope management takes this complaint seriously and contacts me urgently to resolve this matter.