1 reviews | Active since Mar 2019
Poor investment Guard
I enrusted the services of oinvest,to guide me as i had initially let it known that i was new to the trading industry and i enrusted them with my investment to guide me, and educate me as we went along.The consultant asured me that i was in good hands,i found myself being pushed and cornered into increasing my investment,The company risk management statement indicates that customers are made aware of any risks they are about to undertake,which was not the case .I had placed a stop loss in the start of my transactions and had assumed it was automatically app**** in all my trades,which i was never advised about.The consultant was pushy and in every encounter i had with him he would push for me to increase my investment.As a result the market went the opposite direction and when i asked about the stop loss i was told by the colsultant that it was not his responsibility to advise me and yet he was the one that had from the start of being my account manager to be there for me to help me,i recall even telling him in one of our previous encounters that i was reviewing their tutorials and i found the whole process overwhelming and that it will take some time to grasp everything he said i shouldnt overwhelm myself that was what he was there to do,guard and help me and yet he failed to mention certain information to me,even after lossing my money he said he has had many customers who have done the same and yet he failed to mention that since it was a norm.He had the odacity to call me to ask me for more money to try get my money back.The response i received from the company was not satisfactory to me,i was offered R7500 which i was not happy about especially since i had invested over R50k into that account.
Could you please inform us your reference number and email in order to investigate your case.
Kind regards,
Your Oinvest Team
Could you please inform us your reference number and email in order to investigate your case.
Kind regards,
Your Oinvest Team
