TM
Tshwaragano M
1 reviews | Active since Jan 2019
08 Nov 2025, 14:37
Disappointing service! No value for money.
Very unprofessional, Ordered a cake. Had a discussion with one of their people (Khanyisile) via email on my customisation, thought all was understood. Was then only notified a few hours before delivery that they can’t customise my cake (no explanations) and that I will just have to get what they give as per the pictures on their website. Over R1600 down the drain! Very disappointing!
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Replies (1)
Oh My Cake!'s replyOfficial
09 Dec 2025, 15:18Hey Tshwaragano! Hope you're well.
As per our communications on Google, we really are so sorry to hear that there were issues with your customizations & a communication mix-up.
We believe that our team has since reached out to you via email to provide further information about your experience, as well as a small token of our apology.
Warm Regards,
Team OMC
As per our communications on Google, we really are so sorry to hear that there were issues with your customizations & a communication mix-up.
We believe that our team has since reached out to you via email to provide further information about your experience, as well as a small token of our apology.
Warm Regards,
Team OMC
Oh My Cake!'s reply09 Dec 2025, 15:18
Official
Hey Tshwaragano! Hope you're well.
As per our communications on Google, we really are so sorry to hear that there were issues with your customizations & a communication mix-up.
We believe that our team has since reached out to you via email to provide further information about your experience, as well as a small token of our apology.
Warm Regards,
Team OMC
As per our communications on Google, we really are so sorry to hear that there were issues with your customizations & a communication mix-up.
We believe that our team has since reached out to you via email to provide further information about your experience, as well as a small token of our apology.
Warm Regards,
Team OMC