sars is a joke

https://youtu.be/CCzoBga5Fk0 this a link of the Ombuds office on the news channel that he explains to SA that it is ******* to hold tax back of a person , it is now about 8 months that i have been fighting SARS about my vehicle expenses and nothing has happened . i have submitted log books , fuel expenses and the rest to no joy , they want a full detailed report of the log book , they feel nothing for the information act , they insist , i have no idea what they are up to they even tell me that my complaint was completed on the 19/03/2021 but i have heard nothing from SARS , i have no idea were they get this info