Ocean View Villas are a ****

I have booked on line at Ocean View Villa on Friday, I made a payment. Only today they advised me that they cannot accommodate me, the money has been debited from my account, they then advised me to cancel the booking on line. Mayuri the manager is absolutely disgustingly rude, she then has a foreign national working for her, who runs the **** with her. So my holiday has been ruined, I have been conned.