FO
Francois O

1 reviews | Active since May 2012

15 Jan 2025, 13:42

XENOPHOBIA and ****PHOBIA are values of Ocean Basket

Now here is a company that's values revolve around xenophobia, ****phobia, and ******. My husband ( a foreigner) and I (a *** couple) made the mistake of ACCIDENTALLY crashing into a ceramic pot outside their Mbombela branch after having just finished eating there. The staff including the manager subsequently treated us in a way that no human being should ever be treated. We were berated, belittled and threatened by the manager and his staff and treated in the most contemptuous of manners. Furthermore, the manager forced us to pay R1250 for a ceramic pot that was barely worth R600. He repeatedly threatened to call the police. At one point, the staff even formed a circle around us and threatened us and said terrible things to us and about us. When I called Ocean Basket head office to complain about what had happened, they ignored our complaint and made it off as if it is joke. This company is filled with xenophobia and ****phobia. I strongly suggest that you do not eat at this company because you never know when you will make a small mistake as one of their customers and end up being treated like a piece of human garbage by Ocean Basket employees.

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