lL
lilaton L

1 reviews | Active since Oct 2016

12 Sept 2017, 20:57

Very bad service and a aggressive Manager at Ocean Basket at Kolonade Shopping centre

We just had the worst experience at this restaurant. Caroline could not get our order correct. She wrote the order on a peace of toilet paper. When the starter oysters came, there was no black pepper or tabasco sauce. We asked for this and she left to get it, but forgot after serving another table. We went to collect some of our main food ourselves from the chef. The prawns smelled very bad and off. We tried to sent it back, but could not find her till we decided to leave Some drinks never even reached our table. When we found the owner at the door, we told him about our experience, he said that if we had any common sense and eyes, we will notice that the restaurant is very busy. We said to him that it is not acceptable to us, he got angry and ask me what the f### am I going to do about it. He then took my credit card and swiped it. After that he gave it back to me, and asked to leave because he is busy and do not have time for sh##. He then also started to swear at the waiters in front of everybody. We saw that he got emotional unstable, and decided to just leave. We went to have coffee around the corner, and after went back to check up on him. He left and nobody knew were he was.

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