1 reviews | Active since Feb 2016
The manager has the wrong attitude toward customer
On Saturday 27 February the evening round about 6pm, we visited Ocean basket for supper. We were waiting for 2 minutes or so to be seated, we are in fact coloured/ mixed race. A white couple came after us and got assisted immediately to be seated by the white manager who came running to seat the white couple. One of the employees at ocean basket who is African tried to inform the manager that we were first and were waiting to be seated. The manager continued to ignore her and went to seat the white couple. <br> <br> Another white couple who entered from the other side of the entrance to Ocean Basket was also assisted immediately by the white manager who made it obvious by running to assist the couple.<br> The manager has the wrong attitude and is pretty ****** and not shy about it.<br> I love eating at ocean basket but after this incident, I am not that keen to eat here anymore.<br> The manager needs to be taught the basics of customer service and the importance of customers no matter their race or skin colour. I would appreciated that something gets done about this white manager/ employee at Ocean Basket Canal walk. <br> I unfortunately did not get he's name.<br> <br> Kind regards,<br> Lucille & Ashley Spannenberg
