Terrible Service at Fordsburg

Your Fordsburg Ocean Basket is a disgrace. My wife and I went out for lunch on 27/01/18 and the meal was nothing short of terrible. Note that this is not the first time we have eaten at Ocean Basket so we are aware of how things are supposed to taste. The cheesy garlic roll was stale and salty. The hake and kingklip was also extremely salty and the kingkip was very badly cooked. We ate most of the meal because we were very hungry but my wife actually couldn’t finish hers. We both felt sick after eating this meal. When we complained to the manager all she said was I apologise and I tested the sauce and it was fine. Seriously? So in a space of 10 seconds you went and did an advanced scientific test to examine the levels of salt in the sauce? And then I must also just feel better about the stale garlic roll because you issued a stupid **** apology? Absolutely disgraceful. 1. I want an apology, not from the manager on duty, but from her manager or the owner. 2. I want a refund of my money or at the very least I want a voucher for the 300 rand that I wasted eating your disgraceful food. AND I DO NOT WANT A VOUCHER THAT IS ONLY REDEEMABLE AT FORDSBURG BECAUSE IT IS UNLIKELY THAT I WILL EVER EAT IN THAT TERRIBLE RESTAURANT AGAIN, OH, AND BY THE WAY, CAN YOU GET THE MANAGER ON DUTY TO SEND ME A PRINTOUT OF THE TEST THAT SHE DID WHICH CONFIRMS THAT THE SAUCE WAS NOT SALTY. IT ONLY TOOK HER 10 SECOND AND I’M SURE SHE CAN PRINT IT RATHER QUICKLY CANT SHE? It is now 8 pm and my wife is still feeling sick….hope that you makes feel good.