1 reviews | Active since May 2010
Rude manager and cold food at Ocean Basket
On Friday the 11th of April 2025 I went to Ocean Basket Wonderboom Junction specifically for Trio of Calamari. Firstly they did not have Calamari straps, I still ordered it because I wanted variaty of calamari, then when the food came the Calamari and chips was piping hot, bit the 1/2 portion of rice was ice cold. I called the waiter who called the manager who was not very happy to listen to a complaint, I asked for warm rice, they brought a small plate of guess what, exactly the same cold rice, I called the manager again, now visibly irritated with me and he said so what now and I responded of you can't serve me hot rice give me some more hot chips, which the waitress then brought and I was happy with the meal. Then when I left the restaurant the manager standing at the outskirts of the outside perimeter of the restaurant told a waiter that man is SIMPLE he asked asked twice for other rice...... I wanted to turn around and pound him, but composed myself and just kept on walking to my car. The manager is unprofessional and the restaurant is never seeing me again!
