Poor service

We visited Ocean Basket at The Grove mall to celebrate Valentine's Day with my daughter expecting a repeat of our previous great experience. Unfortunately, our service was subpar. Our server, Melody, seemed inattentive, too busy for us and didn't provide basic table settings. Food arrived over an hour later, not fully served. We had to request another waiter for assistance. Compared to our previous visit with server Martha👌, The experience left a sour taste and even ruined our evening, which was meant to be a special celebration. We hope future visits can match the high standards we've experienced before.