Poor customer service

Today 15 September at 17h20 we visited Ocean basket at Chilli lane, Sunninghill We ordered 3 adult meals, 2 kids meals and drinks. The manager Elizabeth told our waiter that we'll only get 1 free kids meals, instead of 2 - because we only ordered platter for 1. Firslty she didn't check our full order, which was +-R550 for 3 adults meals. The manager Elizabeth didn't even greet or introduce herself when she got to the table. Zero professionalism and customer service. We canceled our order and left.