Poor customer service

I have always enjoyed going to Ocean Basket in the past but the my last three experiences of this year of Ocean Basket V & A Waterfront have put me off for a long time. My last visit was on Friday, 10 April. I was with two other people. Upon entering, a very dis-interested waiter took us to a table. The table was broken, it had not been cleaned and there was dirt under the table which they took a further 15 minutes to clean up with us seated there already. We had to ask for serviettes, a s**** for the sauces and tomatoe sauce. These took up to 10 minutes each to arrive after asking twice. The drinks arrived after we had started eating even though we asked at least twice.<br> In general the restaurant was noise, dirty and extremely poorly managed. The customer service is extremely poor. A man who presented himself as Rory an owner of the establishment said that he will contact me on Monday to apologise, he never did. He was in a hurry to get us out of the restaurant when we complained. This was my third visit to this store this year I will not return. I will also advise my networks to stay away from this restaurant if nothing is done to improve the customer experience that we expected.