Pathetic service and quality *******

Hi i had recently used the new app for ocean basket being my birthday my wife wanted to spoil me with a meal of my chouce however i had a bad experience which spoilt my birthday meal choice i placed a order for collection via the app for ocean basket galleria in advance for pick up when i arrived at the store i was told my order was not reflected on there system the manager looked at what i had placed a order for on my phone and said no problem it would take 5 min to be ready it was easy stuff i waited for 20min though upon arriving at home i was shocked at the amount of portions for the price i paid very less ******* further more the meal was pathetic quality the marrow was drenching with water has if been frozen for quite some time, butternut was old and not cooked properly it was hard, the mussel sauce had way to much salt,has for the rice very grainy and hard and the calamari was extra rubbery these stuff was disposed in the bin absolute poor service and quality thanks to ocean basket for spoiling what suppose to be a happy day