Pathetic Service

We sat down as a family of four for a memorable meal only to find a franchise run by confusion and inexperience. The Wasabi for the Sushi would have been more successful if it was replaced by English Mustard, which was never replaced with the correct product. The mussels were undersized and had to be *******, the size of a small finger nail? My meal was served in a Pan so cold that I picked it up with at the bottom with my bare hands and gave it back to the waiter. 5 minutes later the same Pan was returned with the Princess Prawns burnt to shrivels, chips and fish dried out and a hot Pan? The manager kept on disappearing up the stairs and could not be found, which resulted in his young assistant suggesting that they would re-do the meal, whilst the other three at the table were nearly finished with their meals. I advised the assistant not to bother as I do not want the rest of my family now having to wait until the new meal is done and finished by me. Whilst waiting for the bill the waiter arrived with the new re-done meal, which I returned and tried to explain to the assistant that I just needed the BILL, which ended up this food specialist annoyingly asked if he could put the meal in a doggy-bag? What a mess!