ONE DISASTER AFTER ANOTHER

<p>On April 19 2016 we set out to have a lunch at Ocean Basket Herm****... WHICH WE REGRET!</p> <p> </p> <p>IT WAS SIMPLY ONE DISASTER AFTER ANOTHER from the minute we sat down.</p> <p> </p> <p>Once we were seated, we were not offered rolls, we had to ask for the rolls. They brought our drinks order, and to my dismay - the glass was CRACKED and CHIPPED. When our food order came, we requested a FRIED platter for one and instead we received a GRILLED platter for one, with HALF RAW FISH. If we wanted Sushi - we would have asked for it.</p> <p> </p> <p>We were so disgusted with the service as well as the total experience of this that we didnt complain at that time. but when we got back to the office, we contacted them to ask for the manager's details. We spoke to lay a complaint with Charmaine who advised us she is the manager and she will get back to us. Which still hasnt been done. We tried phoning on numerous occasions and no one answered the phone. I contacted Sonja on the 01 June 2016 and she advised me to put all my complaints on email. I still havent received any feedback and today is the 03 June 2016.</p> <p> </p> <p> </p> <p>I am utterly disappointed in the standards of Ocean Basket. as we have had similar experiences at the one in Cavendish Square.</p>