Ocean busket Gateway mall ruined our evening

What a terrible experience i never had in my entire life.i visited ocean basket Gateway Mall on the 4 .03. 2022.wen we arrive der it ws 19:00 den the waitress came n take orders we left ther 20:34 without receiving our orders dy kept on saying there is a delay bt ppl wu came after us wer coming and eating before us we asked to pay fr drinks n left de place