Ocean basket wonder park rubber hake

On Saturday 29 Feb and my partner went to Ocean basket wonder park, bought solumate platter. We then decided to leave the hake for later, BIG MISTAKE!!! The fish didn't taste like fish, it was 'rubbery'.. And I've never experienced that before at other branches. My partner went to inform them on their Facebook account hoping they could correct that somehow but they erased her message, so now let's see if they can erase this. I'm really disappointed. Had to throw it away, so much for my money's worth. Really disappointing.