Ocean Basket N1 City

I will never return, poor, pathetic and disappointing. My wife, daughter and I went to ocean basket n1 city on Sunday (2nd of February) morning around 11AM. My wife and I ordered a platter for 2 and a kids prawns meal for my daughter. When the food arrived immediately I noticed all the prawns and calamari was chewy and cold in the middle and the mussels were raw (way under cooked). I advised the waitress that the prawns and calamari had clearly not thawed completely and was obviously fried and grilled while in a frozen state. I also indicated that the mussels were raw. The waitress removed the food and 2 minutes later returned with the same prawns and calamari burnt. I decided not to eat and simply took pics of the food we received. We asked for the bill after advising the manager of the bad kitchen service experienced. He apologized and we left. To ocean basket brand management I say, your daily operations clearly indicate that you provide food that is well below par and expect to be remunerated for it. We as consumers are *****ed out of paying hundreds of Rands to your establishment. The expansion of your brand has clearly deteriorated the quality and standard of the food you prepare. So much for sole food, more like do you have sole to provide such food. Wish I could rate you zero stars as you are not worthy of the 1 I have selected.