KK
Kgantsi K

1 reviews | Active since May 2020

30 Aug 2020, 13:18

Ocean basket menlyn online payment ****

Their online payments for orders are a ****... Made an order at Ocean basket menlyn, and after withdrawing money from the account, vthey have a transaction error... When I call the store, they say I have to wait 24 hours for a refund. What about the food?... Bad customer care... And that Paygate system is flawed.

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Replies (1)
KK
Kgantsi K's update31 Aug 2020, 06:00
Reviewer Update
The Region Manager called me in person to have this matter resolved, i'm very happy with the support after driving to the store.